Pledis Entertainment addressed the situation in a statement on Weverse. They explained that the pyrotechnics, which a professional company inspected and placed at safe distances, were a “defective product.” The agency apologized deeply to all attendees who felt startled or affected by the sudden event.
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According to the company, two fans who were injured received immediate medical help at a temporary on-site clinic before heading home. Pledis Entertainment has promised to support any additional treatments they may need. The agency also announced plans to reach out to fans who attended the concert to check for any other injuries or damages.
괜찮다고 했자나요…ㅜ 뒤에 있었는데 진짜..미사일이였음.. pic.twitter.com/eAvkrTcUcw
— 행복만하자!! (@aing00964008) September 14, 2025
One fan shared their experience on social media platform X. They posted photos of a burned shirt and described suffering a second-degree burn, which a burn specialist later confirmed. They also thanked fellow attendees for helping to extinguish the embers that landed on their clothes.
콘서트 끝나고 사진 올릴려고 했는데,,, 공지도 올라왔겠다,,진짜 위험했,, 폭죽은 하늘로 쏘자요,, 오른팔 전체에 열기가 있슴,,🤧
N5구역 내 주변 한마음 한 뜻으로 옷에 잔불? 맨손으로 꺼주셔서 감사해용🥹 혼자 당황해서 얼타있었으면 치료도 못하고 집왔을 듯 pic.twitter.com/rupELq9Gef— 워누야💋 (@wwwonwoo0) September 13, 2025
As a safety measure, the second show at the same venue the following night did not use any special effects. The tour is scheduled to continue with stops in Hong Kong, the United States, and Japan. The agency stated that they are conducting a detailed safety inspection of the tour’s fireworks.
